Terms of service

1. Introduction

These Terms and Conditions (the “Agreement”) govern your use of the website, products, and services provided by Bacircle Distributors Ltd. (“we,” “us,” or “our”). By accessing or using our website and services, you agree to be legally bound by this Agreement. This Agreement is governed by the laws of England and Wales and complies with the UK Consumer Rights Act 2015, the General Data Protection Regulation (GDPR), and other applicable UK legislation. We reserve the right to update or amend these Terms at any time without prior notice. Continued use of the website following changes constitutes your acceptance of the revised Terms.

2. Product Ordering

When you place an order on our website, you are making a legally binding offer to purchase the product(s) subject to these Terms. Your order is accepted only when we send you a confirmation email acknowledging acceptance. We reserve the right to refuse or cancel any order at our discretion, including but not limited to reasons such as stock unavailability, pricing errors, or suspicion of fraudulent activity. In such cases, we will notify you promptly, and any payment made will be refunded in full. Please ensure the accuracy of all information provided to avoid delays or cancellation.

3. Pricing and Taxes

All prices displayed on our website include Value Added Tax (VAT) applicable to customers within the United Kingdom. For orders delivered outside the UK, prices exclude any applicable customs duties, import taxes, or additional charges imposed by the destination country. These costs are the responsibility of the customer and must be paid upon delivery or as required by customs authorities. Prices are subject to change without prior notice; however, the price charged will be the price confirmed at the time your order is accepted.

4. Payment Methods

We accept payment via major credit and debit cards, PayPal, and Stripe. All payments are processed securely through our trusted third-party payment providers, using industry-standard encryption protocols to safeguard your information. Bacircle Distributors Ltd. does not store or have access to your payment details. Full payment must be received before dispatch; failure to complete payment may result in cancellation of your order.